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FAQs

FAQs

Our Cotton Voile is 100% fine, organic cotton, while Liberty is a 30% silk and 70% cotton blend. Liberty has a slight surface sheen, due to the silk content, and is slightly sheerer. Both textiles are dyed to Mahsa colours.

If you are within New Zealand, we aim to ship your garments within 2 business days from receipt of your order. For Australian orders, expect delivery within 3-5 working days. All other international orders can be expected within 3-10 working days.

If for any reason you are not happy with your Mahsa garment, please contact Mahsa within seven days of receiving it — at returns@mahsa.co.nz. Should the product be faulty, we will happily replace the garment. If the product is out of stock, we will refund you or offer you a credit. If you have a change of heart, exchanges are at the discretion of Mahsa. You will need proof of purchase to return or exchange garment/s. If the garment has been damaged in transit, please let us know immediately and we will contact the courier company and manage further claim details.

Our showroom (which is also our workroom) is open at 2 Richmond Road, Ponsonby, on Thursdays and Fridays 11-4pm or by appointment. Please email showroom@mahsa.co.nz to make an appointment. Come up the stairs by the front gate – our front door is on the porch.

We ship worldwide except to places restricted temporarily or permanently by our carriers. For details, please enquire.

All our garments are proudly designed in our studio in Auckland, and manufactured by valued and trusted makers throughout Aotearoa, New Zealand.

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